What you see is just the tip of the iceberg.
Close the Handoff Gap
in 24 Hours.
NexGen™ Engage automatically introduces every sold customer to your service department with a personalized video message sent by text or email within 24 hours of purchase.
NexGen™ Engage
NexGen™ Engage
20-30%
of customers at risk when the handoff is broken
24 Hours
to make a personal service connection
1st RO
starts with trust before the first service visit
Early Defection Begins Fast
Your customers are most excited right after
delivery. If they do not hear from service quickly,
the first service visit is already at risk.
Your customers are most excited right after
delivery. If they do not hear from service quickly,
the first service visit is already at risk.
The First Message Matters
A personalized video introduction from the
service manager or team makes the dealership
feel personal, responsive, and convenient.Retention Creates Revenue
Stronger connections lead to more return visits,
more service revenue, and higher lifetime
customer value.
A personalized video introduction from the
service manager or team makes the dealership
feel personal, responsive, and convenient.Retention Creates Revenue
Stronger connections lead to more return visits,
more service revenue, and higher lifetime
customer value.
Personalized service introductions that close the handoff gap.
Engage makes sure the customer hears from your service team within the first 24 hours after purchase.
Simple for the dealer.
Personal for the customer.
Upload your sales report and
NexGen™ Engage creates and
sends a personalized message to
each customer.
YOU UPLOAD
Upload the sales Excel report.
We take care of the rest!
WE CREATE
We create a personalized video
message for each customer.
WE SEND
Videos are sent by text or email.
YOU BENEFIT
Stronger connections. More return
visits. More revenue.
Video makes the service
lane feel familiar before
the first visit.
Instead of hoping the customer
remembers your service
department, Engage puts a
personal introduction directly in
their hand.
Introduces the service team
Sets first-visit expectations
Creates a reason to return